FAQS

We accept the following payment methods online:

• Visa
• MasterCard
• American Express
• PayPal
• Afterpay
• Sportsgirl Gift Cards purchased in our stores or online 

Unfortunately, we do not accept Diners Club, cheques, or money orders.

All new Afterpay customers are required to make their first payment at the time of purchase. You will no longer be considered a ‘new’ customer once you have fully paid off your first order and 6 weeks have passed since you placed that order.

For online orders under $500 placed thereafter, your first payment will only be deducted 2 weeks after your purchase and your last payment deducted 8 weeks after purchase. For all orders over $500, your first payment will always be deducted 3at the time of purchase.

Download the Afterpay App for easy account access and management including to view your orders, make payments and manage account details.

From time to time, we have online offers that are redeemable by entering a promo code.

To redeem an online offer, enter your promo code into the promo code box, which you will find on the My Bag or Checkout page. If the promo code you are entering is not working, please check that it is still valid and not out of date.

Please note that Afterpay is currently only available for online purchases within Australia online at Sportsgirl and in store. You must have an Australian credit card or debit card and address for billing and delivery.

All new Afterpay customers are required to make their first payment at the time of purchase. You will no longer be considered a ‘new’ customer once you have fully paid off your first order and 6 weeks have passed since you placed that order.

For online orders under $500 placed thereafter, your first payment will only be deducted 2 weeks after your purchase and your last payment deducted 8 weeks after purchase. For all orders over $500, your first payment will always be deducted 3at the time of purchase.

Download the Afterpay App for easy account access and management including to view your orders, make payments and manage account details.

Afterpay currently accepts MasterCard and Visa credit and debit cards issued in Australia. Unfortunately Afterpay does not accept AMEX or any prepaid cards or foreign debit/credit cards.

For any queries about Afterpay, including payments, declined orders, or your Afterpay account, please visit the Afterpay website here. 

For each payment that is missed, you will be charged a $10 late payment fee by Afterpay with a further $7 late payment fee added seven days later if the payment is still unpaid. Please see Afterpay terms and conditions here.

If you are going to have any issues with upcoming payment instalment please contact Afterpay in advance for assistance. 

At the checkout, simply select Afterpay as your payment option once you complete your shopping. You will be redirected to the Afterpay website to process your order.

Register or login into Afterpay to confirm your order. (Please note: The funds for the first payment must be available on your nominated card at the time of checkout).

You will then be redirected back to our website to receive your order success confirmation.

Each order is subject to Afterpay's credit assessment.

At any time, you can log in to your Afterpay account to see your payment schedule and make a payment before the due date. Otherwise Afterpay will automatically deduct the instalments from your nominated debit or credit card every fortnight.

To find out more, please visit the Afterpay website here 

1. Set up an account on the Afterpay website here. Your application will be subject to Afterpay’s credit assessment.
2. An Australian debit or credit card
3. To be over 18 years of age
4. To live in Australia

Afterpay is currently available for all purchases online and in stores, with no minimum spend. 

Afterpay offers instalment plans for online shoppers within Australia. The payment platform allows you to purchase in four equal instalments, due every fortnight.

Simply choose Afterpay as your payment method at checkout. All of your payments are interest free and you will receive your online order straight away based on standard shipping time.

For additional information on returns please see our returns policy here.

You can also view the Afterpay terms here

All prices are in Australian dollars and you will be charged in Australian dollars (AUD).